Get More 5-Star Reviews with This Contractor System As a contractor or home service professional, you already know how powerful Google reviews can be. They impact your reputation, your search visibility, and ultimately your ability to land new projects. In this post, we’re breaking down the ultimate automated review request system designed specifically for contractors—and […]
As a contractor or home service professional, you already know how powerful Google reviews can be. They impact your reputation, your search visibility, and ultimately your ability to land new projects. In this post, we’re breaking down the ultimate automated review request system designed specifically for contractors—and fully aligned with Google’s policies.
This system is powered by the Contractor Growth Engine and helps you generate more 4 and 5-star reviews, handle unhappy clients proactively, and build long-term relationships through automated but personalized communication.
Most contractors struggle with getting consistent reviews. They send one request—maybe two—and that’s it. But this workflow has multiple follow-ups, escalation levels, and built-in best practices that comply with Google’s new strict policies on review gating.
When a project reaches the “Completed” stage in your pipeline, it automatically sends a message to the project manager (or the owner if it’s a one-person crew). This text asks: “Should the review request system be activated?” Just tap Yes or No.
Not every client is review-ready. If they were problematic, skip the review request. But if they were satisfied, tapping “Yes” activates the entire sequence of automation to collect their feedback and possibly a fantastic review.
The system waits until business hours before sending the client this message:
“Hey [First Name], this is [Your Name] with [Your Business]. Just wanted to see how your experience with us was. How would you rate us 1–5?”
If the client doesn’t respond, the system waits one day and sends up to two additional reminders. After three attempts, it moves forward based on their reply.
Responses are categorized into two groups:
This triggers:
Acting before a review goes public is your best defense against negative SEO hits.
They receive an SMS asking them to leave a Google review using a trackable link. If they don’t click it within 3 days, one final reminder goes out:
“Looks like your review didn’t go through. Sharing 1 minute of feedback goes a long way. Here’s the link: [Review Link]”
When the review is left, the system tags it accordingly:
Track whether the client actually left the review and segment future campaigns based on who gave which type of feedback.
Google has cracked down on review gating—tricking users into only leaving public reviews if their feedback is good. Our system always gives all users the chance to publicly review, no matter the rating. This keeps your Google Business profile in good standing and avoids penalties that harm SEO.
Even with the best intent, contracting teams forget to send multiple texts. This system removes that friction and does the work for you. It ensures the right message goes out at the right time to the right client—and notifies your team when human intervention is needed.
This workflow doesn’t just help with individual reviews—it also builds a powerful client database segmented by feedback type. That opens the door to future referral programs, promotional offers, and re-engagement of happy customers who already trust your work.
Our process avoids review gating and complies 100% with Google’s TOS while offering automated follow-ups and intelligent segmentation.
No, the system is handled via a simple yes/no text. We manage the automation behind the scenes so you can focus on your craft.
Yes, but most contractors won’t realistically follow up three times or segment feedback. This system automates what you’d want to do anyway.
If you’re a contractor ready to finally get consistent, real feedback and unlock more referrals, then this system is a game-changer. Let us automate follow-ups, protect your reputation, and drive more visibility online—all while saving you time.
📞 Want a demo? Reach out and we’ll set up a private session to walk you through the full Contractor Growth Engine system.
During the Growth Consultation we will:
